Privacy Policy

1. Introduction

Welcome to Agent Reshape (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights available to you.

By visiting www.agentreshape.com or providing your email address, you agree to this Privacy Policy.

2. Who We Are

IDESIGN LABS DOO
Glamocka 4, Belgrade, Serbia
Email: support@agentr.ee

We operate Agent Reshape for the purpose of sharing updates, newsletters, and information related to our platform launch.

3. Information We Collect

We collect and store only one piece of personal information voluntarily provided by you:

• Email address

We do not collect names, phone numbers, payment details, demographic data, or behavioral tracking data.

Standard server logs may collect non-identifiable technical information (such as browser type and date/time accessed) for security and basic functionality.

4. How We Use Your Information

Your email address is used solely to:

• Send newsletters, announcements, and product updates
• Inform you when the platform officially launches
• Communicate relevant news, resources, or promotions you opted in to receive

We do not sell, rent, trade, or share your email with third parties for advertising or marketing.

5. Legal Basis for Processing (GDPR – EU/EEA)

If you are located in the European Economic Area, we process your email based on:

• Consent — given when you sign up to receive communications.

You may withdraw consent at any time by unsubscribing or contacting us.

6. Email Delivery & Third-Party Services

We use SendGrid to store email addresses and deliver communications.

SendGrid acts as our data processor and may process your data only on our behalf in accordance with their security and privacy standards.

We do not authorize SendGrid to use your email for their own marketing purposes.

7. Data Storage & Security

We take reasonable administrative, technical, and physical measures to safeguard your information, including:

• Secure data transmission
• Limited access to authorized personnel
• Encrypted storage provided by our email service

No internet-based system is 100% secure, but we work to protect your data responsibly.

8. Data Retention

We retain your email address until:

• You unsubscribe, or
• We determine communication is no longer necessary.

Upon unsubscribe request or deletion request, we delete your email within a reasonable timeframe.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to the information we hold about you
• Correct or update your information
• Request deletion of your data
• Withdraw consent (unsubscribe)
• Request information about data transfers
• File a complaint with a data protection authority

To exercise any rights, contact us at support@agentr.ee.

10. CCPA Notice for California Residents

If you reside in California, you have the right to:

• Know what personal information we collect
• Request access to that information
• Request deletion of your personal information
• Opt out of the “sale” or “sharing” of personal data (we do neither)
• Not be discriminated against for exercising these rights

To submit a request, email us at support@agentr.ee. We will verify requests using the email address provided to us.

We do not sell or share personal information under CCPA definitions.

11. Children’s Privacy

Our website is not intended for individuals under 13 years old. We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.

12. Cookies & Tracking

We do not use tracking cookies, advertising pixels, or analytics tools for personal data profiling.

Essential cookies may be used for basic site functionality only. If this changes, this policy will be updated accordingly.

13. International Data Transfers

Because we operate and use service providers outside Serbia and outside your country of residence, your information may be transferred internationally.

We take measures to ensure compliance with GDPR, CCPA, and other applicable privacy laws.

14. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

Continued use of the website after updates signifies acceptance of the revised policy.

15. Contact Us

For questions, requests, or privacy concerns, contact:

Agent Reshape
Email: support@agentr.ee
Website: www.agentreshape.com
Company: IDESIGN LABS DOO
Address: Glamocka 4, Belgrade, Serbia